Contact Details for the Department of Transport, the Railway Safety Commission and Rail Operators.
If you wish to make any comment in regard to railway safety, please contact the following:
1. If your query relates to a technical or operational aspect of railway safety, please contact
The Railway Safety Commission
Phone: +353 (0) 1 2068110
2. If your query relates to railway safety regulatory or policy matters please e-mail Andrea Lennon at AndreaLennon@transport.ie or write to/phone:
Department of Transport
44 Kildare Street
Fax: +353 (0) 1 6041688
All comments will be acknowledged.
3. Each railway operator would like to hear directly from you. If you have comments to make on railway safety or if you have any query relating to Customer Services, (including crowding issues) please contact the relevant operator as follows:(i) Iarnród Éireann
DART (Dublin Area Rapid Transit between Greystones, Howth and Malahide):
DART Customer Relations Dept.
Ph: +353 (0) 1 7033504
North & East (between Dublin and Donabate - Drogheda - Belfast, Maynooth - Mullingar - Sligo, Wicklow - Rosslare, Athy - Kilkenny and Waterford):
Customer Relations Dept. N. & E.
Ph: +353 (0) 1 7032601
South & West (between Dublin and Kildare - Thurles - Mallow - Cork - Cobh, Killarney - Tralee, Limerick - Ennis, Tullamore - Athlone - Galway, Westport and Ballina):
Customer Relations Dept. S. & W.
Ph: +353 (0) 1 7034499
Freefone Luas Customer Care: 1800 300604
Office Hours are Monday to Friday 9.00 to 17.00
Red Cow Roundabout
+353 (0) 1 4614992